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Social Sciences | Nov. 18, 2024
New Research Suggests: To Get Patients to Accept Medical AI, Remind Them of Human Biases
While people are growing more accustomed to AI-driven personal assistants, customer service chatbots and even financial advisors, when it comes to healthcare, most still want it with a human touch.
Given that receiving healthcare is a deeply personal experience, it’s understandable that patients prefer it to come from, well, a person. But with AI’s vast potential to increase the quality, efficacy and efficiency of medicine, a push toward greater acceptance of artificial intelligence-driven medicine could unlock benefits for patients and providers.